Care Plans Frequently Asked Questions​

How do Care Plans work?
Our Care Plans are broken down into 2 levels based on the needs of your pets. If you’re looking for an affordable alternative to Banfield, VCA, and other high-priced basic care plans then our “Basic” Plan might fit your needs. If you’re looking to provide the best care possible for your pet, at an incredibly affordable price, then consider our “Best” Plan.

Regardless of which plan you choose, you can enjoy huge savings and the peace of mind that comes with knowing that your pet is protected.

 
How much are your regular exam fees and house-call fees?
Our standard house-call fee is normally $25, to help to cover the cost of time and travel. This is a one-time per visit fee, regardless of how many pets we see. Our exam fee, which covers the doctor’s comprehensive physical exam and health assessment is $50 per pet.

A major benefit of a Care Plan is that all house-call fees are waived! This allows you access to unlimited visits, without the additional cost!


Is there a discount for services that are not included in the plan?
Absolutely! Our “Basic” Plan includes a 10% discount on all other services, and our “Best” Plan includes a 20% discount on all other services and medications that we offer on-site, without any exclusions or limitations.
 

What if I have a puppy or kitten? Can I still enroll in a Care Plan?
Of course! Since we will see your puppy or kitten often during their first year of life, there is a 1-time additional enrollment fee of $50 which covers all additional vaccinations, an extra fecal exam, dewormer, and the first dose of heartworm prevention.

 
Why do I need a Care Plan for my pet?
All pets need regular, preventative care to stay healthy. An annual visit with a veterinarian is the best way to ensure early detection of health issues and to make sure that your pet is in the best shape possible. Regular vaccinations, heartworm and flea prevention, and diagnostic screening can keep your pet healthy for years to come.

A Care Plan provides an affordable alternative to traditional visits. With Mobile Pet Vax, you can take advantage of a full-service veterinarian without ever having to leave your house! And with plans starting at $9.95/month we have options for every budget.

Let us help keep your pets healthy by identifying and treatment problems early, before they become more serious and harder to address.

 
How do I pay for a Care Plan?
We make it easy to afford quality veterinary care for your pet! You can spread the cost of your Care Plan over a 12-month period. We offer automatic billing to any credit or debit card. If you prefer, you can save 5% by making an annual payment instead.

 
Can I change upgrade my wellness plan during the year?
Absolutely! If you find that your pet’s health needs change and you want to upgrade your Care Plan you can do so at any time. If you want to downgrade to a lower plan, it is often best to wait until the end of your yearly plan.


I have more than one pet. Do I get a discount on multiple wellness plans?
We love clients with multiple pets, so we offer huge savings. Save 10% on any additional “Basic” Care Plans, and save 20% on any additional “Best” Care Plans, with no limits!


What happens if I want to cancel my plan?
Your plan agreement can be cancelled at any time. We hope that you’re more than satisfied with your Care Plan, but we understand that your situation can change. If you decide that you need to cancel your plan before your agreement is up, just give us a call and we would be happy to help. Since your Care Plan includes such as significant discount from our standard pricing, you’ll still be responsible for the difference in the standard cost for services or discounts used under the plan. If you decide that you wish to not renew your plan for an additional year, simply give us a call and we would be happy to cancel upon your renewal date.